Refund Policy

Upon any reason you are not completely satisfied with your purchase before installation we will give you a 14 - day grace period. Any goods returned will incur a 30% restocking fee.

PLEASE NOTE: That any goods returned will incur a 30% restocking fee & the same cost of original dispatch to retrieve items.

This refund policy does not apply to goods which have been used, opened, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.

Any items collected via third party freight or dispatched to depo will not be accepted for return.

All products must be returned in their original condition. If you decide to return the goods yourself, all transport and insurance costs are to be paid by the buyer.
 
We recommend that you return the product via registered post and that you prepay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore advise you take shipment registration or insurance with your postal carrier.

Contact Us

m: 0403 143 933 | e: info@outdoorinstalls.com.au